Why We Ask You to Arrive with Clean Lashes Every Time

Why We Ask You to Arrive with Clean Lashes Every Time

If you’ve ever booked a lash appointment and noticed that we kindly remind you to show up with clean lashes—no mascara, no oil, no leftover liner—there’s a very good reason for that. Actually, a few.

It’s not just about cleanliness—it’s about helping your extensions last longer, look better, and protect the health of your natural lashes. Here’s why that clean face reminder matters more than you think.

1. Oils and Makeup Break Lash Adhesive

Even tiny traces of oil, eye cream, or leftover makeup can interfere with the lash glue. Lash extensions rely on a clean, oil-free base to bond securely to your natural lash. If there’s any residue, the adhesive can’t grip properly—and you’ll likely see premature shedding or lashes that don’t last even a week.

2. Cleaning Lashes at the Salon Wastes Valuable Appointment Time

When you come in with dirty lashes, your lash tech will need to spend extra time cleaning them before starting your set or fill. This cuts into your lash time, meaning fewer lashes may be applied—especially if you're booked back-to-back. Clean lashes = more time for perfect application and design.

3. Better Retention Means Fewer Fills

Showing up with clean lashes helps the extensions bond better and stay longer. That means fewer gaps, better retention, and more time between fills. It’s a win-win for your lashes and your wallet.

4. Dirty Lashes Can Lead to Irritation or Infection

Makeup buildup, mascara residue, or old lash glue left behind can increase your risk of eye irritation, lash mites (yes, they’re real), or even infections like blepharitis. Washing your lashes before your appointment is a simple but powerful step in keeping your eyes and skin healthy.

5. It’s the Best Way to Protect Your Investment

You’re spending time and money to get your lashes done—showing up with a fresh, makeup-free face helps you get the most value out of every appointment. It’s like getting a car wash before applying a ceramic coating. The cleaner the canvas, the better the result.

What “Clean Lashes” Actually Means

Not sure if your lashes are clean enough? Here’s a checklist:

• No mascara (especially waterproof!)
• No eyeliner or tightlining
• No eye cream or oil-based products
• No lash glue from strip lashes
• Washed with a lash-safe cleanser, not just water

If you’re unsure what products are safe, ask us—we can recommend gentle, oil-free lash shampoos made just for this purpose.

Final Thoughts

We’re here to give you the best lash results possible—and that starts before you even arrive. Taking a few minutes to properly cleanse your lashes is the easiest way to help us give you longer-lasting, healthier, and more beautiful results.

So next time you see that friendly reminder to arrive with clean lashes, just know: we’re looking out for your lashes (and your fill retention).